Streamline your cloud video management experience with Eye Watch AI Pure Cloud video portal

Feature-rich cloud VMS to centralize your multi-site and multi-brand surveillance and enhance any camera connected with advanced AI analytics and automation capabilities.

Platform

Core

Welcome to Eye Watch AI Video Portal

Discover the Eye Watch AI Video Portal, an integral part of the Eye Watch AI Pure Cloud Video, AI, and Automation Platform. Our portal provides a user-friendly interface with a host of powerful tools to streamline your video management experience. Seamlessly navigate through camera controls, easily access events, manage clips and timelines, and explore intuitive functionalities designed to optimize your surveillance system. From customizable layouts to precise timeline navigation and comprehensive event search capabilities, the Eye Watch AI Video Portal empowers you to efficiently manage your video assets.

Empowering Features, Intuitive UI

Connected Camera Menu

View and filter connected cameras by status (Active, PTZ, Offline) for effortless access and management.

Analytics Events Menu

Activate cloud-based analytics, view detected events, and access face and license plate recognition results with advanced search filters.

Library Menu

Store, search, share, download, rename, and delete clips and time-lapses efficiently within the library section.

Map Menu

Visualize camera locations on a map, preview cameras, open in full screen, or add to layout cells.

AutoScan Menu

Set up automatic layout change sequences effortlessly by adding layouts and cameras using a drag-and-drop method.

Thumbnail Grid

Access snapshots from archived footage to rapidly find specific events or moments with the Thumbnail Grid function.

Heatmap Menu

Estimate areas of high traffic using visual heatmaps (requires Object Detection enabled for at least one camera).

Layout Menu

Change, customize, and save layouts for future use and preferences for different sites or operators.

Movement Tracking with Area Search Tool

Locate and track movements within designated areas effortlessly with Area Search Tool.

Simplified Navigation

Drag and Drop from Menu Events to simplify your navigation and event tracking process.

Educational Resources & Demos

Access video tutorials for assistance or ask our sales team for a live demo

Support

Frequently Asked Questions

Everything you need to know about the Eye Watch AI cloud video portal

Can I access historical data and past events easily through the Video Portal?

Yes, you can access the video footage to the extent your camera subscription plan allows.

How does the Admin Portal differ from the Video Portal?

In short the Admin Portal is primarily for system setup, configurations, and account management, while the Video Portal is for end-users to access, view, and manage camera feeds, recordings, and analytics.

Is the Video Portal accessible from various devices?

Yes, our Video Portal is designed to be accessible across multiple web browsers and devices like PCs, laptops, tablets, and smartphones for your convenience.

Can I integrate existing surveillance systems with your Video Portal?

Absolutely. Our platform supports integration with a wide range of surveillance systems to ensure seamless compatibility and enhanced functionality. You can use our API and web client SDK for no additional fee for integration tasks (link to API/SDK page)

Are there any limitations on the number of cameras I can connect to the Video Portal?

No. Our platform is highly scalable. You can connect and manage unlimited cameras, allowing flexibility as your surveillance needs grow. You can also activate cloud-based AI analytics when needed on a per-camera basis.

How secure is the Video Portal for storing sensitive footage?

Security is our priority. We employ robust encryption methods and stringent access controls to safeguard all video footage stored within the Video Portal.

How secure is the Video Portal for storing sensitive footage?

Security is our priority. We employ robust encryption methods and stringent access controls to safeguard all video footage stored within the Video Portal.

Is there support available for troubleshooting or assistance with using the Video Portal?

Yes, we provide comprehensive support services, including troubleshooting guides, FAQs, and dedicated customer success, ensuring you get prompt assistance whenever needed.

Does the Video Portal support remote monitoring?

Absolutely. Our platform enables remote monitoring, allowing you to access live feeds and archived footage from anywhere with an internet connection. Please review our Alarm Monitoring Portal page for more information here

Are there any additional costs for updates or new features added to the Video Portal?

No, updates and new features are part of our service offering. You’ll have access to all updates and improvements as part of your monthly subscription.

Is the Video Portal compliant with industry standards for data protection and privacy?

Absolutely. We adhere to industry-standard protocols and regulations to ensure data protection and privacy compliance for all users.

Can I customize the Video Portal according to specific user roles within my organization?

Yes, our platform offers customizable access control and user management features, allowing you to assign roles and permissions based on user responsibilities.

ALL FAQ

Still have questions?

Please access our comprehensive Knowledge Base to obtain detailed information on how to set up, troubleshoot and leverage Video Portal.