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Platform
Core

Manage all of your remote installations with Eye Watch AI Admin Portal

Discover the power of seamless surveillance management with Eye Watch AI Admin Portal. From monitoring statistics to managing users and cameras, our platform provides a comprehensive resource for optimizing your surveillance system’s efficiency.
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Empowering Features and Functionalities

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Dashboard Overview

Access general account statistics and view data for different date ranges by selecting start and end dates. Utilize the Charts button to access a graphical representation showcasing camera-specific and overall storage, traffic, and clip duration over the past 3 months.
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Customer Management

Access, modify, and manage customers and sub-integrators effortlessly.
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Role Management

Identify, manage, and configure Operational, Sales and Billing managers’ roles.
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Camera/IoT Configuration

Add, assign, troubleshoot and oversee cameras and IoT devices.
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Alert Customization

Create, schedule, and configure AI-based alerts for critical events for email or push notifications.

Comprehensive Logs

Review detailed logs to monitor manager and integrator activities.

API Key Access

Manage unique API keys for integrators and customers, control granular access to your integration assests.

User Profile Modification

Modify user credentials, manage passwords, and enable/disable MFA.

Billing

Access comprehensive billing information to manage your monthly recurring revenues in the Billing Portal accessible from the Admin Portal of the platform.
Support

Frequently Asked Questions

Everything you need to know about the Eye Watch AI cloud video portal

In short the Admin Portal is primarily for system setup, configurations, and account management, while the Video Portal is for end-users to access, view, and manage camera feeds, recordings, and analytics.
Yes, our Video Portal is designed to be accessible across multiple web browsers and devices like PCs, laptops, tablets, and smartphones for your convenience.
Absolutely. Our platform supports integration with a wide range of surveillance systems to ensure seamless compatibility and enhanced functionality. You can use our API and web client SDK for no additional fee for integration tasks (link to API/SDK page)

No. Our platform is highly scalable. You can connect and manage unlimited cameras, allowing flexibility as your surveillance needs grow.

You can also activate cloud-based AI analytics when needed on a per-camera basis.

Security is our priority. We employ robust encryption methods and stringent access controls to safeguard all video footage stored within the Video Portal.

Yes, we provide comprehensive support services, including troubleshooting guides, FAQs, and dedicated customer success, ensuring you get prompt assistance whenever needed.

Absolutely. Our platform enables remote monitoring, allowing you to access live feeds and archived footage from anywhere with an internet connection. Please review our Alarm Monitoring Portal page for more information here

No, updates and new features are part of our service offering. You’ll have access to all updates and improvements as part of your monthly subscription.

Absolutely. We adhere to industry-standard protocols and regulations to ensure data protection and privacy compliance for all users.

Yes, our platform offers customizable access control and user management features, allowing you to assign roles and permissions based on user responsibilities.

ALL FAQ

Still have questions?

Please access our comprehensive Knowledge Base to obtain detailed information on how to set up, troubleshoot and leverage Video Portal.

Knowledge Base